Privacy Policy

At Favortron, we are committed to safeguarding your personal data in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, process, and protect your information when you use our website, www.favortron.co.uk (“the Site”).

1. Data Controller

Favortron acts as the Data Controller for the personal data you provide. If you have any questions about this policy or how your data is handled, you can contact us at:

  • Email: info@favortron.co.uk
  • Phone: +44 2030 044960
  • Address: 71-75 Shelton St
    Covent Garden
    London WC2H 9JO

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, title, and other identifiers.
  • Contact Data: Email address, phone number, and postal address.
  • Technical Data: IP address, browser type, and operating system.
  • Usage Data: Information about your use of our Site, such as pages viewed and time spent.
  • Communication Data: Messages or inquiries submitted via the Site.

3. Legal Basis for Processing

We process your personal data under the following lawful bases, as outlined in Article 6 of the GDPR:

  • Consent: When you opt in to receive communications or submit your information through our forms.
  • Contractual Necessity: To fulfill our obligations under any agreements with you.
  • Legitimate Interests: To improve our services, secure the Site, and communicate with you.
  • Legal Obligations: When required to comply with applicable laws or regulations.

4. How We Use Your Personal Data

We use your data for the following purposes:

  • To respond to inquiries or provide requested services.
  • To process transactions and send administrative communications.
  • To improve the performance and functionality of the Site.
  • To comply with legal and regulatory requirements.

5. Data Sharing

We may share your personal data with:

  • Service Providers: Third parties that support our Site, such as hosting, analytics, and payment processing providers.
  • Legal Authorities: When required to comply with legal obligations or protect our rights.

We ensure all third parties adhere to GDPR standards and sign appropriate data processing agreements.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, your data will be securely deleted or anonymized.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request the deletion of your personal data (“right to be forgotten”).
  • Restriction: Request limitations on the processing of your data.
  • Data Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: Withdraw consent where processing is based on your consent.

To exercise these rights, please contact us at [Insert Contact Email]. We may require proof of identity for verification purposes.

8. Data Security

We implement robust technical and organizational measures to protect your personal data, including:

  • SSL encryption for secure data transmission.
  • Regular security assessments and updates.
  • Access controls to ensure only authorized personnel handle your data.

9. International Data Transfers

If your data is transferred outside the UK or European Economic Area (EEA), we ensure adequate protection is in place, such as Standard Contractual Clauses or other approved mechanisms.

10. Cookies and Tracking

Our Site uses cookies to enhance user experience. For detailed information on how we use cookies and manage your preferences, please refer to our Cookie Policy.

11. Complaints

If you believe your rights under GDPR have been violated, you can file a complaint with the UK’s Information Commissioner’s Office (ICO):

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Any significant updates will be communicated to you.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: info@favortron.co.uk
  • Phone: +44 2030 044960
  • Address: 71-75 Shelton St
    Covent Garden
    London WC2H 9JO